Customer Service & Administration Co-ordinator- Smiggle- London
Job no: 698234
Work type: Full time
Location: London UK
Categories: Administration, Call Centre
SMIGGLE- where a smile meets a giggle it’s the world’s greatest place!
One of the most exciting and colourful stationary retailers, Smiggle has established itself as the number one children stationary brand with over 130 stores across the UK and ROI.
We are looking for a positive, confident and solutions driven Customer Service individual who is passionate about our brand and our fans, to join us in our Ecommerce team!
You will be responsible for overseeing all customer service operations; including our Customer Contact center, working alongside our online and retail teams to deliver exception brand experience and provide admin support to the Ecommerce team on all third party Marketplaces and Social Media accounts
What makes you a Smiggler?
- Lives for the customer, goes the extra mile and loves the satisfaction of every customer leaving with a smile and a giggle
- Highly motivated with energy and enthusiasm who thrives on resolving issues with a can-do attitude
- A confident and natural leader who is happy to get stuck into all tasks
- Have the ability to adapt in a fast paced and hands on environment
Why you will be smiling and giggling:
- Our Culture-It’s all in the name! We like to smile and giggle, we’re friendly and fun! We welcome personality and individuality: bring your own colour to Smiggle!
- Generous Staff Discounts: 50% off Smiggle product
- Central Location: Our office is located near Oxford Circus
After all, where a smile meets a giggle it’s the world greatest place, so why not join us?
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