What makes you a Smiggler?

• Lives for the customer, goes the extra mile and loves the satisfaction of every customer leaving store with a smile and a giggle
• A confident and natural leader who is able to motivate your team to deliver store sales and KPIs
• Highly motivated with energy and enthusiasm who thrives on hitting targets with a can-do attitude
• Have the ability to adapt to frequent visual changes in a fast paced environment\

What you’ll be doing:

• Ensure all store operations strictly comply with local, state, and federal regulations, including health and safety standards, creating a safe environment for both employees and customers.
• Drive continuous improvement across store operations by regularly analyzing customer feedback and performance data, implementing operational changes to enhance efficiency, customer satisfaction, and sales performance.
• Develop and implement comprehensive training programs for staff, focusing on enhancing product knowledge, refining sales techniques, and delivering top-tier customer service to increase team effectiveness.
• Strategically plan and optimize staffing levels based on store needs, sales trends, and operational goals, ensuring the team’s performance aligns with overall store objectives while maintaining operational efficiency.
• Ensure the consistent application of health and safety protocols across all store activities, conducting regular audits and making necessary improvements to maintain a safe and compliant work environment.
• Align staff training, visual merchandising, and customer loyalty programs with overall sales goals, ensuring that all initiatives directly contribute to improving store performance and profitability.
• Regularly assess staffing levels and team performance, adjusting schedules and workloads to ensure optimal productivity and alignment with peak business periods
• Regularly evaluate staffing needs to ensure that team size and skills align with store goals, making adjustments as necessary to drive continuous improvement in service quality and sales

Why you will be smiling and giggling:

• Our Culture- It’s all in the name! We like to smile and giggle, we’re friendly and fun! We welcome personality and individuality: bring your own colour to Smiggle!
• Opportunity for Development: We are committed to developing our teams, and we are proud of our focus on internal promotions; impress us and you will have the opportunity to join our Just Future Leaders Program designed to develop and train our future Store Managers!
• Generous Staff Discounts: 50% off Smiggle product

So, want to smile, giggle and play? Come join us!

Job Types: Full-time, Permanent

Pay: 31,000+

Benefits:

• Company pension
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person