About Smiggle

Smiggle is recognised around the world for its creativity, vibrant designs and fun atmosphere. Build a career with one of the most exciting and innovative brands in the world. It’s the place where a smile meets a giggle; there’s no better place than working at Smiggle.

The Smiggle Wholesale department is on an exciting trajectory of growth partnering with exceptional retailers around the globe. Millions of Smiggle fans around the world can now buy our amazing collections at iconic stores like Marks & Spencer, Macy’s and Borders and many more.

About the Role

We have an incredible opportunity for a Wholesale Operations Manager to join our team at Smiggle. As a key player, you will be working closely with the Wholesale Manager to drive the growth and expansion of our wholesale department. Your role will involve executing essential tasks, managing key accounts, and building strong relationships with international partners. This is your chance to make a significant impact on our global success story! This role is full time and based onsite at our Support Office, located on St Kilda Road, Melbourne.

What Does the Role Involve?

As a Wholesale Operations Manager, you will be responsible for an array of engaging tasks.

• Working closely with our supplier base to ensure our partners’ orders are shipped on time
• Collaborate with our Sales and Planning team to ensure seamless operations and provide exceptional support to our valued partners
• Manage the end-to-end handover process liaising with International Supply Chain, contract service providers, Wholesale partners and Finance on procedure and timeline, ensuring compliance to partner requirements.
• Working with the Finance team, manage month end reconciliation, ensuring the Master Order List accurately represents handovers, invoices and payments.
• Set up new partners and effectively manage our existing partners’ order requirements

Required Skills & Experience

• Strong computer literacy, particularly in Excel
• 1-2 years of wholesale experience or in a similar position is preferred, but not essential
• We value excellent written and verbal communication skills
• Attention to detail, exceptional organizational skills, and a proactive problem-solving approach are essential
• The ability to build relationships effortlessly with both internal and external stakeholders, making you an invaluable asset to our team

This role offers an incredible opportunity for growth and skill development. You'll be a key member of Smiggle's wholesale department, contributing to its expansion and making a significant impact on our brand's journey. Join us and be part of an exciting future where your career can flourish. If this sounds like the perfect role then we would love to hear from you!